Does internet work in the background? Are you able to install Windows updates?.How do you know that the computer is connected to Wi-Fi? Does the network icon at the task bar shows it connected?.What all troubleshooting steps have you already performed?.I would appreciate if you can provide us the following information to help us understand the issue better.
Thank you for visiting Microsoft Community Forum.Īs per the description, I understand that computer is connected to bi-fi but you are unable to access internet.
